If you wish to claim a return/refund for an order, please send us a message through our contact form and provide as much information about the order as possible. 

Please note, that a return request can only be made for orders up to 30 days past the delivery date. Once your claim has been received, we will have the claim assessed by our staff. We are committed to getting all return claim inquiries assessed in a timely manner. You can typically expect our response to your claim within 5 days and a resolution in no more than 15 days.

It is important to note that ALL returns are subject to approval by our manufacturer. If you have any questions or concerns, please do not hesitate to send us an email and ask.